Free local deliveries are made to the following postcode areas:
CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB22, CB23, CB24, CB25
PE14, PE15, PE16, PE19, PE26, PE27, PE28, PE29, PE33, PE38
IP26, IP27, IP28
We do not deliver outside of this geographical area. For delivery to addresses more than 15 miles from Ely, we request a minimum order value of £50.
On receipt of your order we will call to discuss delivery arrangements – so please include your telephone number.
Our approximate delivery time is usually within 3 working days.
For you to place your order we require your name and address, email address and credit/debit details. A contact number is required so that we may contact you if any urgent problems arise with your order.
By purchasing products from Steve’s Coal you allow us to hold your personal information on file. It is important to us that we protect your privacy, and we do not sell, trade or rent your personal information to others, information is collected lawfully and in accordance with the Data Protection Act 1998, no personal information that you enter into our website is stored by our internet providers.
We reserve the right to; modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawl of the website.
You may return your order (once accepted by us) within 28 days of delivery of the product. You must give us written notice by post or email. Any refunds will be refunded via source of payment. All cancelled items must be returned to us in perfect condition, unused and with all original packing.